Primia by Primero

Primia is the operating layer for enterprise AI.

It connects enterprise systems, structures business context, and powers the apps, agents, and workflows Primero runs in production.

One connected foundation from source systems to decisions and actions.

The map of what your business is made of.

A single, coherent model of the enterprise, shared by every system built on top of it.

  • Canonical definitions for every business object, and the source of record for each field.
  • Identity resolution across systems that name the same entity differently.
  • Governance rules for approved metrics and sensitive data.
Explore Ontology

ONTOLOGY

1,247
tables
2,841
relations
412
metrics
612
terms

discovered, mapped and written once

Operational reporting built on live enterprise data.

Reports that read from your systems themselves, traceable to the source.

  • Natural language questions compiled into governed queries.
  • A single view across systems that share no schema.
  • Every figure traceable to its source table.
Explore Business Intelligence

BUSINESS INTELLIGENCE

RECOVERY RATE · LAST 12 MONTHS

23%

of everything flagged
came back

$18.6Mflagged
$4.2Mrecovered
11 daysmedian cycle
5 systemsreconciled
flaggedrecovered

target

J$1.4M$0.2M
F$1.3M$0.2M
M$1.5M$0.3M
A$1.3M$0.3M
M$1.7M$0.3M
J$1.6M$0.3M
J$1.4M$0.3M
A$1.8M$0.4M
S$1.6M$0.4M
O$1.5M$0.4M
N$1.8M$0.5M
D$1.7M$0.6M

RECOVERED BY CHANNEL

Retail A
Retail B
Wholesale
Pharmacy

Agents that operate inside the workflow.

Configured per process, with the data access and permissions that process requires.

  • Reads from the systems of record before acting.
  • Applies the rules your reviewers already follow.
  • Escalates to a reviewer with the context attached.
Explore Agents

AGENTS

CLAIM 22310:11 · 2 exceptions
Read + match412 lines
Apply rules12 rules
Draft claim2 exceptions
SAP + portalread only
ApproveM. Torreswaiting
Post to ledgerauto

Where your team works alongside the agents.

Interfaces for the steps a workflow hands back to your team.

  • Queues, case views, approval controls, and audit records.
  • Every decision retains the context that produced it.
  • Built alongside the workflow, extended by your team.
Explore Internal Apps

INTERNAL APPS

Field recoverySearch sites8 need a visitDispatch
TODAY'S ROUTE5 stops
Northgate FoodsNORTH 042visit
Vance GrocersWEST 118ok
Halbrook MarketCENTRAL 051visit
Kestrel FoodsSOUTH 067ok
Ridgeway RetailEAST 203offline

$41.2k open · 9 cases

2418319$18.4k$7.1k$4.8k
+
Deductionsmore

© OpenStreetMap · CARTO

NORTH 042

Northgate Foods

needs a visit11 days
Deducted$18,400
Recovered$10,650
Open$7,750

OPEN CASES

C-4471price variance
C-4468short pay
Dispatch visit